Shipping Policy
Last updated: August 2026At a glance: orders are dispatched from a United States warehouse within 24 hours of payment confirmation. Domestic delivery typically takes 3 to 4 business days. You receive a tracking number by email as soon as your order ships.
Order Processing
Once your order is placed and payment is confirmed, it is prepared for dispatch within 24 business hours. Orders placed on weekends or public holidays are processed on the next business day.
Delivery Times
| Destination | Estimated delivery |
|---|---|
| United States | 3 to 4 business days |
| International | 10 to 15 business days |
Shipping charges, where they apply, are calculated and displayed by the retailer at checkout before you confirm payment. International orders may also be subject to customs duties or import taxes set by the destination country. These are the responsibility of the recipient.
Tracking
A tracking number is emailed to you as soon as your parcel is dispatched. If you have not received it within three business days of ordering, check your spam folder before contacting support.
Problems With a Delivery
Orders are fulfilled by Sonnus. For a delayed, damaged or missing parcel, contact Sonnus Customer Support with your order number.